My flash device is not working.. We need more info
Can you provide a few more details regarding the non-working product. The more information you can provide the faster we will be able to help you.
- What is happening when you plug the device into a reader (computer, tablet, phone, etc) and does the same issue happen across multiple readers?
- Is the device recognized at all?
- Can you read data from the device?
- Can you write data to the device?
- Are you getting any error messages?
- If the product has a LED light (USB) is the light flashing when plugged in?
- Have you tried to reformat the device? If yes, did you use a 3rd party utility or your operating system to do this?