All sales are final, shipped FOB origin and payable in U.S. Dollars. Centon’s maximum liability on any order shall be limited to the purchase price stated on the invoice. Any claim for shortage, damage, or shipment error must be made in writing within 7 days of receipt of goods. Claims must be sent to firstname.lastname@example.org via email.
Centon provides a limited warranty to the original purchaser of products manufactured by Centon. Such products shall be free from defects in workmanship. Centon’s sole obligation in such event shall be Centon’s option to either; 1) repair, 2) replace, or 3) credit the value of the product (based on the lower of the actual purchase or market price on the date the defective product is returned.) The length of the warranty varies as stated below.
Proof of purchase with date will be required on all products. Products returned damaged or with tampered or missing labels will void the warranty.
Centon shall not be liable to any person or entity for any incidental, consequential, indirect, and special or punitive damages of any kind, loss of information or data, loss of revenue, loss of business or other financial loss arising out of or in connection with the sale or use of Centon products or services. Legal jurisdiction will be the County of Orange, California.
Centon shall not be obligated to repair or replace defective product, in whole or in part, by causes external to the goods such as catastrophe, power failure, improper use, unauthorized installation, unauthorized repair, disassembly or use of unauthorized parts.
Warranty periods for consumer grade products identified as BOM Level A products with part series S1-* & DSP*:
• Memory Modules - Lifetime
• Flash Cards (Secure Digital, MicroSD & Compact Flash) - 5 Year
• USB Flash Drives - 5 Year
• Solid State Drives (SSD) - 3 Year ¹
• Accessories (Cases, Sleeves, Mouse pads, etc.) - 1 Year
Centon SSD products are covered by this conditional warranty, based on which of the following events occurs first: three (3) years from the date of purchase by the original end customer; or the point at which your use of the SSD product exceeds the stated endurance limits of the product as detailed in the products specifications. This limit is measured by the SMART (Self Monitoring Analysis Reporting Technology) attribute 231, labeled as “SSD Life Left” which will indicate the number of PE (Program/Erase) cycles that have been consumed.
If proof of purchase date is unavailable, the original date of manufacture will be used.
Centon products are not intended for use in life support, critical care, medical, safety equipment, or similar applications where product failure could result in loss of life or personal or physical harm, or any military or defense application, or any governmental procurement to which special terms or provisions may apply.
Damage or alteration of warranty stickers or original product markings will void the Warranty.
Centon shall not be liable for any damage or loss of any program or data from failed product and shall not be responsible for data recovery or backup.
RETURN OF DEFECTIVE PRODUCT COVERED BY CENTON WARRANTY
At Centon’s sole discretion, Centon shall 1) repair, 2) replace, or 3) credit the value of the product (based on the lower value of the actual purchase or market price on the date the defective product is returned.) Proper authorization, as outlined in Centon’s RMA procedure, shall be obtained prior to the return of the defective product. An RMA for defective product being returned is only valid for 30 days.
RETURN OF PRODUCTS FOR CREDIT
If Centon agrees to accept the return of product for credit, the credit shall be limited to the value of the product based on the lower value of the actual purchase or market price on the date of RMA issuance and only if such product is returned within 7 days of RMA issuance. Proper authorization, as outlined in Centon’s RMA procedure, shall be obtained prior to the return of product for credit. An RMA for product being returned for credit is only valid for 7 days.
Centon Electronics is a leading manufacturer of DRAM and Flash-based products for consumer, business and system builders. Centon is headquartered in Aliso Viejo, California.