Privacy policy
Last updated: October 14, 2026
Centon Electronics Inc. ("Centon," "we," "our," or "us") operates the website at www.centon.com. This Privacy Policy explains what personal information we collect, how we use and share it, and the rights you have over it. By using centon.com, you agree to the practices described here. The full version is also published on our Privacy & Security page.
Information we collect
Information you provide. When you contact us, place an order, request a quote or sign up for email updates, we may collect your name, company name and job title; email address, phone number and mailing or shipping address; order and payment information (payment details are processed by our payment processors, and we do not store full payment card numbers); and product interests, samples requested and correspondence you send us.
Information collected automatically. When you visit centon.com, we collect your IP address and approximate location; browser, device and operating system; pages visited, referring and exit pages and time stamps; and clicks and interactions used to measure site performance. This is collected through cookies, web beacons and similar technologies.
Information from third parties. We may receive aggregated audience data, conversion events and remarketing signals from advertising partners (Google, Meta, LinkedIn, TikTok); delivery status from shipping carriers; and transaction authorizations and fraud signals from payment processors.
How we use your information
- To fulfill orders and deliver products
- To respond to inquiries, quote requests and support needs
- To send transactional messages (order confirmations, shipping updates, warranty notices)
- To send marketing email where you have consented or where permitted by law
- To analyze site performance, fix issues and improve the site
- To serve and measure advertising on other platforms
- To comply with legal obligations (tax, accounting, export control, warranty records)
- To protect against fraud, unauthorized access and abuse
How we share your information
Service providers. We share information, under contract and only for the purposes we specify, with Shopify (e-commerce platform, hosting and analytics); shipping carriers (UPS, FedEx, USPS, DHL and others as needed); payment processors (Shopify Payments, PayPal and others); and Shopify Email for transactional and marketing messages.
Advertising partners. We share certain personal information with Google (Analytics and Ads), Meta (Facebook Pixel), LinkedIn (Insight Tag) and TikTok (Pixel) to measure advertising and serve targeted ads. Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), this may be a "sale" or "sharing" of personal information for cross-context behavioral advertising. You have the right to opt out.
Legal and compliance. We may disclose personal information when required by law or valid legal process, to protect our rights or property, to investigate fraud, or in connection with a merger, acquisition or sale of assets.
Cookies and tracking
We use strictly necessary cookies (cart, checkout, login), performance and analytics cookies (Google Analytics, Shopify analytics) and advertising cookies (Google Ads, Meta Pixel, LinkedIn Insight Tag, TikTok Pixel). You can manage cookies in your browser settings, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and opt out of interest-based advertising at optout.networkadvertising.org, optout.aboutads.info and youronlinechoices.eu.
Global Privacy Control (GPC). We honor the GPC browser signal as an opt-out of sale or sharing of personal information for cross-context behavioral advertising, in jurisdictions that recognize it, including California.
Your privacy rights
California residents (CCPA / CPRA) have the right to know what personal information we collect, use, disclose and sell or share; to delete it; to correct it; to opt out of its sale or sharing; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. We do not knowingly sell or share the personal information of consumers under 16 without consent. The categories we collect are identifiers (name, email, IP address), commercial information (orders, products purchased), internet activity (browsing, site and ad interaction), approximate geolocation, and inferences drawn from these.
EU, UK and Swiss residents (GDPR / UK GDPR) have the right of access, rectification, erasure, restriction, data portability and objection (including to direct marketing), the right to withdraw consent at any time, and the right to lodge a complaint with a supervisory authority. Our lawful bases are performance of a contract (orders, warranty), legitimate interests (security, fraud prevention, product improvement), consent (marketing and non-essential cookies) and legal obligation (tax, accounting, regulatory). Data controller: Centon Electronics Inc., 27 Journey, Suite 100, Aliso Viejo, CA 92656, USA.
Other U.S. state residents (including Virginia, Colorado, Connecticut and Utah) have similar rights, including access, deletion, correction and opt-out of targeted advertising.
How to submit a request. Email support@centon.com with "Privacy Request" in the subject line, and include your name and email address, the nature of your request, and the state or country where you live. We may ask you to confirm information you gave us before (such as recent order details) to verify your identity. We respond within the time required by law, generally 45 days for CCPA requests and 30 days for GDPR requests. Authorized agents may submit requests with written proof of authorization.
Children's privacy
We do not knowingly collect personal information from children under 13 (or under 16 in the European Economic Area and United Kingdom). If we learn we have collected such information without verifiable parental consent, we will delete it as soon as reasonably possible. Parents or guardians can contact us at support@centon.com.
Data retention
- Order and customer records: 7 years, for tax, accounting and warranty purposes
- Marketing contacts: until you unsubscribe
- Support correspondence: 2 years
- Website analytics: aggregated data kept indefinitely; raw identifiers kept per Google Analytics and Shopify defaults
- Server log files: about 90 days
International data transfers
Centon is headquartered in the United States. If you use centon.com from outside the U.S., your information will be transferred to, stored and processed in the U.S. and in other countries where our service providers operate. For transfers from the European Economic Area, United Kingdom or Switzerland, we rely on appropriate safeguards required by law, including the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum, where applicable.
Data security
We use reasonable administrative, technical and physical safeguards, including encryption in transit (TLS/HTTPS), restricted access controls and PCI-compliant payment processors. No system is completely secure, and we cannot guarantee absolute security. If a security incident affects your personal information, we will notify you as required by law.
Third-party links
centon.com may link to websites and services we do not own or control. We are not responsible for their privacy practices; please review their policies before giving them personal information.
Changes to this policy
We may update this policy to reflect changes in our practices, technology or legal requirements. Material changes will be posted here with a new "Last updated" date, and, where required by law, we will give additional notice. Continued use of centon.com after a change means you accept the updated policy.
Contact us
Centon Electronics Inc.
27 Journey, Suite 100
Aliso Viejo, CA 92656, USA
Email: support@centon.com
Phone: 1-800-234-9292